The Software & Services subcategory covers enterprise solutions such as ERP, CRM, SaaS applications, unified communication tools, cloud-native software, IT consulting, outsourcing, and managed services. Reports highlight trends like AI-powered enterprise software, robotic process automation (RPA), workflow digitization, low-code/no-code platforms, IT modernization, and enterprise mobility solutions. Key industries including manufacturing, BFSI, retail, government, and education are driving adoption to achieve cost efficiency, operational agility, regulatory compliance, and scalability. As businesses embrace digital workplace transformation, DevOps practices, and subscription-based SaaS models, this category continues to define the backbone of enterprise digital ecosystems.